01
Omnichannel Messaging
Manage LINE, Facebook, Telegram, and WhatsApp from a single dashboard.
Available in ThailandOmnichannel · AI · LINE Partner
All your
messages.
One powerful
platform.
Unify LINE, Facebook, Telegram, and WhatsApp with AI-powered automation. Respond faster, work smarter, and delight your customers — all from a single dashboard built for Thai businesses.
Integrates with
LINE OAMessengerTelegramWhatsApp
LINE
FB
TG
WA
AI · LIVE
Hi, any promotions this month?
AI · KNOWLEDGE BASE
Welcome ✨ This month we have Pro Plan 30% off — details on the card below.99.2%
Auto-resolved
4 channels · 1 inbox
Unified routing
10K+
Active users
5M+
Messages / month
99.9%
Uptime
4.9/5
User rating
01 — Capabilities
Features
Everything you need to succeed.
Powerful features designed to streamline your customer communication and boost productivity.
02
AI-Powered Chatbot
Smart AI responses using GPT-4, Claude, and custom knowledge bases.
03
Instant Responses
Lightning-fast automated replies with intelligent message buffering.
04
Enterprise Security
Two-factor authentication, role-based access, and encrypted data.
05
Advanced Analytics
Real-time insights, response metrics, and performance tracking.
06
Team Collaboration
Multi-agent support with conversation assignment and notes.
07
Broadcast Messaging
Same LINE Messaging API credits — plus A/B testing, smart targeting, and click analytics that direct API access can't give you.
08
Rich Menu Builder
Create interactive LINE menus with drag-and-drop visual editor.
09
Intent Matcher
Detects pricing / features / demo questions and replies with branded Flex cards instead of burning AI tokens.
10
Knowledge Base + RAG
Upload docs and FAQs — AI answers grounded in your actual content via vector search. Cuts hallucination.
11
Bot Persona Builder
Switch between Sales / Support / Customer Service personas, pick a tone and AI model. No prompt engineering required.
12
Multi-tenant / Reseller
Sub-accounts with isolated channels, users and data plus feature flags — agency-ready.
02 — Quick start
How It Works
Get started in 3 simple steps.
Connect your LINE Official Account and start automating in minutes. We handle the technical setup so you can focus on customers.
1
Connect LINE OA
Link your LINE Official Account with just a few clicks. We handle the Messaging API setup for you.
2
Build Automation
Create AI chatbots, auto-replies, and workflows using our visual builder. No coding required.
3
Launch Campaign
Send broadcasts, track analytics, and engage customers across all channels at scale.
Built on LINE Messaging API · LINE Login · LIFF — Official LINE Technology Partner
03 — Real workflows
Use Cases
Built for real business needs.
See how businesses use BotSphere to engage customers and drive growth on LINE.
Customer
Support
Automate customer inquiries on LINE OA with AI chatbot. Seamlessly hand over complex issues to human agents when needed.
- AI auto-reply 24/7
- Human agent handover
- Custom knowledge base
Broadcast
Messaging
Same LINE Messaging API credits — plus A/B testing, smart targeting, click tracking and a visual Flex builder that the raw API can't match.
- A/B test variants with automatic winner pick
- Smart targeting & segmentation by tag / behaviour
- Smart scheduling — send when opens peak
- Click tracking + delivery & open analytics
- Visual Flex message builder — no JSON
Rich Menu
& LIFF Apps
Create interactive LINE rich menus with a visual editor. Build LIFF web apps for surveys, forms, loyalty programs, and more.
- Drag-and-drop menu builder
- Per-user dynamic menus
- LIFF web app integration
Live demo · @botsphere
Try the cascade on your LINE app
Add @botsphere on LINE and tap "demo" — the rich menu switches in real time. Three menus driven by labels, all running on a real BotSphere channel.
Add on LINE
04 — Pricing
Pricing
Simple, transparent pricing.
Choose the plan that fits your business. Start free, scale as you grow.
Starter
Free 3-day trial
฿1,290/month
- 1 Channel
- 2 Users
- AI Chatbot
- Basic analytics
- Email support
Pro
For growing businesses
฿2,990/month
- 1 Channel
- 4 Users
- AI Chatbot
- Advanced analytics
- Priority support
- Knowledge base
Most Popular
Business
For medium teams
฿4,990/month
- 2 Channels
- 6 Users
- AI Chatbot
- Advanced analytics
- Priority support
- Team collaboration
Enterprise
For large organizations
฿6,990/month
- 2 Channels
- Unlimited users
- AI Chatbot
- Advanced analytics
- 24/7 dedicated support
- Add extra channels
Enterprise: extra channels available at ฿6,990 / 2 channels / month.
05 — Add-ons
Rich Menu
Beautiful interactive menus for LINE OA.
Drag-and-drop visual editor. Per-user dynamic menus. Auto-switch by user segment. Add to any plan.
Basic
Essential rich menu features
฿190 /mo
- Create / Edit / Delete Rich Menu
- Visual Editor (Drag & Drop)
- Template Gallery
- Set Default Menu
Recommended
Pro
Advanced personalization
฿390 /mo
- All Basic features
- Per-User Rich Menu
- Dynamic Menu (Auto-switch)
- Rich Menu Tabs
- Assign by Label / Segment
06 — White-glove service
Need a hand getting set up?
Our team can configure your channels, train your knowledge base, and tune your bot persona for you — so you go live faster. Free consultation included.
No-cost consultation · production-ready in days
Channel Setup
LINE OA + Messaging API setup
Knowledge Base
Knowledge base ingestion & embedding
Bot Persona
Bot persona tuning + first broadcast
The next step
Ready to transform your customer experience?
Join thousands of businesses using BotSphere to deliver exceptional customer service. Start your free trial today.